Syntelli Solutions

The HCD Team provides a comprehensive approach to working with our client’s.  We have successfully implemented solutions in companies ranging from large-multi location corporations to small businesses who need to understand and build their enterprise.  Development and execution of our solutions depends upon a collaborative working relationship with the management and staff of your organization.  The many ways in which we acheive our results are outlined below:

• Overall Solution Road-map definition (Clinical, Financial, Operational and Compliance/Regulatory):

HCD Team delivers business process and management solutions to your organization.  Each day activities occur which need to be measured, are used in business decision-making and impact the overall performance of your company. Our consultants work with you to understand the fundamentals of your business processes, more clearly understand those activities which drive performance, determine how to measure the drivers, then, create efficient, timely analytic solutions in reporting this data for management’s use.  We facilitate the amalgamation of disparate data systems and sources (e.g. patient services data, financial system data, compliance data, revenue cycle data) into understandable, focused management reports , dashboards and analysis tools.  Our solutions place data in the hands of organization managers in order to facilitate more efficient, effective business leadership and decision-making.

• System Architecture planning:

HCD Team applies proven approaches in developing effective solutions in a complex, data rich environment.  Although many system environments differ across organizations, the underlying foundation and fundamentals are not dissimilar. We focus on developing and executing solutions which allow for efficient transfer of data from each of your base operating systems (e.g., clinical, revenue cycle, expenses, HIM, etc.) to a retrievable format and platform. Our successes have come from developing approaches which extract “the details” behind your operating performance and placing them in platforms which allow users to abstract and analyze the results regularly and quickly.

• Integration services and system implementation:

 HCD Team understands and appreciates the multi-variate sources of data with which healthcare management contends.  An organizations’ resources spend  count-less hours in “pulling the data” from your information system sources, massaging and creating spreadsheets or graphic visualizations to complete reports or analyses, then, repeat their time consuming efforts many times during a fiscal year.  Our Team develops and executes solutions which deliver integrated (data accumulation, visual presentations, performance analyses) outcomes efficiently and timely.  We have implemented proven solutions that have reduced lengthy, resource intensive processes, to outputs which can be achieved in a few hours.  By achieving these efficiencies, staff resources of our clients gain the benefit of time to review and analyze the performance of the organization vs. “ crunching the numbers”.

• Workflow Management system implementation:

HCD Team focuses our efforts on streamlining and improving the use of information for management. In today’s information technology environments, we often encounter a broad range of disparate applications that support specific business functions of your organization. Our Team has a proven track record of bringing these data sources together to support and execute data and management information flow to facilitate routine business objectives.  Achieving best results for your business performance, in our complex, rapidly moving environment, necessitates the use of your data to create outputs as quality, credible management information.

• Business Intelligence (BI) and Performance Management (Analytics and reporting) solutions:

 Today’s business environment demands that management have information , tools and analytics about the performance of your business quickly and efficiently.  Our Team of consultants brings to bear our knowledge, skills and experience in the use of Business Intelligence (BI) performance measurement techniques to improve your results.  We tailor our solutions to your environment with the consistent purpose and objective of executing processes that deliver reports and analyses efficiently, with maximum value to the reader and users.

 Our solutions are unique structures for your organization so you “have what you need when you need it “. The structure of any one solution requires our understanding of your organization, closely working with staff and management to leverage your resources and data, and, to apply, where appropriate, a software solution (e.g. Tableau, Hyperion etc.) which achieves our goals. 

• Regulatory & Compliance Management systems:

The healthcare industry continues to evolve in terms of how outside parties continue to examine and review the services being delivered to patients.  Scrutiny of those services and how they are reported will continue to rise in the coming years.  Organizations must be prepared to address this heightened focus as well as better understand where, within their business processes, there may be need to change and improve how you conduct your activities.  Our Team understands these issues and works closely with our clients to develop and execute processes that place data in front of your management team to be proactive in meeting your regulatory and compliance requirements.  Routine conduct of revenue cycle activities and submissions to external parties is critical to your organization.  We aid management in placing tools and analytics in your hands to ensure you meet your responsibilities while, at the same time, ensuring HIPAA privacy standards are integral to any solutions applied.