Our Team

Rishi Bhatnagar is CEO of Syntelli Solutions Inc., a premium provider of advanced analytics services. He is a powerhouse of all things data, emanating new ideas for making data work! Syntelli stands for ‘Synchronizing Intelligence with Data’.

After working in risk and corporate banking, Rishi found his true calling in consulting and has been solving challenging business problems since the last 20 years. These roles have given him a unique perspective on approaching customers’ use-cases, and the wisdom to bring the right teams to architect and build viable and sustainable solutions.

His passion for modeling and data became the driver, growing Syntelli Solutions to be a pioneering analytics and big-data solution provider. Rishi has assembled a high-performing team that brings deep leadership experience, hundreds of years of business experience, and skilled technologists who orchestrate impressive solutions for our clients. As a result, Syntelli Solutions has garnered several awards for being one of the fastest growing companies and best places to work, in addition to several other accolades won by its executives.

Rishi is also the Founding Chair of the Analytics & Big Data Society (ABDS), which contributes to the community by Using Data for Social Good. The ABD Society forms a community where corporates, practitioners, and educational institutions come together to share ideas, experiences, and use-cases. Rishi serves on many different advisory boards, enjoys playing chess with his son, and hiking with family and friends.

The 28-year career of Syntelli Solutions President, Frank Boncimino, has been all information technology all the time. Frank started his career in technology consulting services at Ernst & Whinney and then became a partner at Ernst & Young (which became Capgemini Ernst & Young). He then served as CIO of Time Warner Cable for 11 years.

Frank brings a proven track record to Syntelli. He’s known as a specialist in designing and executing IT strategies focused on growing businesses. His experience focuses on enhancing the customer experience and simplifying automated business processes. He’s also recognized for large-scale business transformations, big data solutions and application portfolio rationalization, which have business impacts worth millions of dollars.

He is passionate about using big data as a strategic tool that makes businesses more competitive. His mantra: “Data-driven companies will win the fight for a bigger market share.”

His big data experience spans three disciplines:

• Data analytics solutions that provide insights and transform organizations into data-driven cultures.
• The use of big data in business processes, which change conversations with customers in real time.
• Opportunities for companies to create and monetize new data products.

Frank’s life away from the office focuses on community work. He currently serves on the boards of three Charlotte-based organizations:

• • IT-ology, an IT career development organization (Chairman of Charlotte branch).
  • Opera Carolina, a professional performance, and education organization (Vice Chairman)
  • A Child’s Place, a welfare organization for homeless young people (Executive Committee member).

Frank lives in the Charlotte area on Lake Norman with his wife and three children. He recently started a new sport: wake surfing.

Shikha Kashyap Bhatnagar assumed the role of CEO of Syntelli Solutions as of October 2021. She co-founded the company and was the CTO and lead its positioning as premium data and anlaytics company.

Shikha has two decades of experience delivering advanced IT solutions. Her focus was on big data, long before anyone called it ‘big data’. Ever since, her experience has grown within the industry, in data and data analytics, master data management, and architecting Big Data Solutions for her clients.

She believes in using big data for social good and is actively involved in the community as board member of the Analytics & Big Data Society in Charlotte. Shikha is also on the communications advisory committee of SIM Charlotte, and is owner of the largest data visualization and data science meetup in Charlotte.

When she’s not building dynamite IT solutions, she likes to travel and paint.

Mohana has been with Syntelli since 2015, where he’s responsible for sales, account management, client relationships and business partnerships. He’s a force of nature, who’s driven to use sales and partnerships to solve business problems. Mohana believes in integrity-based selling and prefers long-lasting relationships based on successfully delivered projects.

Mohana brings more than 13 years of business development, pre-sales, account management and program management experience to his work. He has a strong technology background and has worked in the banking, insurance and telecom industries.

Mohana holds an MBA in Marketing, Managerial Analytics, and Finance from Kellogg School of Management. He lives in Charlotte with his family.

Dennis brings over 20 years of experience in systems analysis and design, system and application development (desktop, mobile, web, client-server), data modeling, database design and management and client-server administration spanning multiple industries that include technology, banking, security, pharmaceuticals, energy, logistics, and retail.

He is owner of one U.S. Patent, a Spotfire certified professional and trainer, and holds Google Adwords and Analytics certifications.

At Syntelli, Dennis provides 10 years of experience in Spotfire performing installations, customizations, data visualizations, custom development (JavaScript, IronPython, .NET), and custom application development within Spotfire. He assists senior leadership with data-driven decision making and believes that everything can be deconstructed into its simplest and primitive form with data.

Whether it’s a simple data visualization or a highly intricate system, Dennis applies this “data first” approach in designing any of his solutions. He says, “The solution that you come up with will only be as good as your data and your understanding of it”.

When Dennis isn’t breaking down large datasets, you can find him spending time with his wife, 16-month-old baby girl (#TheDennistator aka #AmoryKim), and 9-year-old chihuahua (#TheMiles aka #Miley). He is especially proud of his growing collection of guitars.

Originally from Madrid, Spain, Ruben came to the US in high school back in 1995, and over 20 years later his entrepreneurial spirit and drive for innovation still in tact. Ruben is passionate about engaging and developing analytical solutions, creating competitive advantages and delivering valuable and actionable insights to drive businesses forward. Prior to joining Syntelli, Ruben has spent most of his 16 years professional career in the Healthcare industry, from startups that went IPO to global Fortune 200 companies like McKesson Corporation and Becton Dickinson & Company. During his career, Ruben has held positions in Product, Project and Program Management and has also taken the role of a Senior Consultant. Ruben holds a Bachelors of Science in MIS, a Masters in Engineering – Information Sciences and a Masters in Health Administration from the University of Alabama at Birmingham. Ruben also serves time as a Board Member of the Alabama Chapter of the American College of Healthcare Executives.

Ruben resides in Birmingham, Alabama and when he isn’t collaborating and engaging in meaningful conversations with customers, you will find him playing golf, cooking a paella or spending time at the beach with his wife, and dog Romeo.

Riddhi Gupta is a seasoned leader with expertise in formulating and executing IT and business strategies. She is passionate about empowering people through collaborative partnerships and making value-add fun. Riddhi is a University of North Carolina (UNC) Charlotte alumnus with a bachelor’s degree in Computer Science and a Master’s degree in Information Technology.

Riddhi brings extensive experience across the entire Solution Delivery Lifecycle. This experience includes responsibilities for requirements through design and delivery, extending into project, program, and portfolio management. Her focus includes creating custom Agility training curriculums for technology, business, and leadership, setting up domestic and international coaching practices, and establishing enterprise-wide COEs while leading people and teams through Lean-Agile transformation.

She is the founder and chair for Women in Agile, Charlotte Metro group, which focuses on bringing women and allies together to learn and share all things Agility. Riddhi is a big champion for Women in STEM and STEAM. She has been the Global Women in Technology lead at her firm and is a mentor at a local nonprofit. In these roles, she strives to set the PACE: Promote women’s aspirations, Align through increased awareness, teach Collaboration and Educate women.

Riddhi’s corporate experience includes making impacts at Vanguard, Sungard, TIAA-CREF, AIG, Bank of America, Wells Fargo and now Syntelli. She is a sought-after keynote speaker in the field of Agility and Women development. She continues to volunteer at various cultural and diversity initiatives across the industry.

In addition to her many corporate achievements, Riddhi is a lifestyle blogger, wife, and mother of two kids. Her mantra for life is to believe in your passions, cultivate the drive to achieve them, and take risks while pursuing them.

Susan brings 20+ years of Administrative, Human Resources, Risk Management and Operations experience across a variety of industries. She joined Team Syntelli as Manager of Business Operations working to grow the culture and day to day engagement progression. She grew up in Williamson, NY and attended Clemson University.

When Susan is not at work, she enjoys her family time with her two children, a round of golf, match of volleyball, a cook out with family and friends or traveling to and experiencing a new place.

Ashmika has a Masters degree in Data Analytics and Bachelors degree in Computer Science. She has worked in the Data Science field for over 2 years now, and has helped a Fortune 500 company leveraging her data analysis and data story telling skills. At Syntelli, Ashmika helps the team build more accurate and efficient predictive models using machine learning. She is looking forward to make a big difference to the organization by applying her skills.

When Ashmika is not extracting information from data, you can find her belly dancing.

Chase comes to Syntelli with a background in operational management, sales, and data analytics with business intelligence reporting. He loves to use data to identify KPI’s, create impactful dashboards, and present them with business intelligence tools to make a positive impact. He is passionate about using data to improve business success.

His current role is a data analyst and sales support team member, who is working on Tableau conversions and sales of our consulting services.

He holds a Bachelor of Science in Business Administration and a Data Visualization and Analytics Certificate from the University of North Carolina at Charlotte.

He is a Charlotte native, who enjoys his spare time playing disc-golf as well as recreational golf.

Aquino has experience working with Data Modeling, Analysis, and Developing Reports within Power BI. Before working at Syntelli, Aquino has done Data Reporting for a healthcare manufacturing company where data accuracy is a top priority. He is very passionate about providing solutions to data problems that many clients may face, and he is always willing to go the extra mile to ensure satisfaction. Aquino holds an Associate Degree in Electrical Engineering and is working on completing a bachelor’s degree in Computer Information and Security.

When Aquino is not providing solutions or creating powerful visualizations, you can find him spending time with his lovely wife and his three girls or recording music in the music studio.

Brian provides expert solution with Power BI, either report development or environment administration. He also provides solutions in many other data related fields, from data ETL in SSIS, data modeling in SSAS, reporting in Power BI/SSRS, or even Python development. His solutions will have not only the optimized user interface, but also the optimized underlying structure and documentation.

Prior to working at Syntelli, Brian had experience in healthcare and manufacture industry. Brian holds 4 degrees in different fields from universities:

Bachelor of Science in MIS from University of Arizona

Bachelor of Art in Applied Mathematics from University of Arizona

MBA and Master of Science in Business Intelligence from University of Denver

By having all these educational backgrounds, Brian can view the same problem from different perspectives and seek for the optimized solutions that fit for all.

Brian is originally from China and has been in the United States for over 14 years, he is fluent in both English and Mandarin Chinese. He has hosted and lead Power BI users training in both languages for different user groups.

When Brian is not playing with data, the best chance you can find him is his kitchen, or he must be busy playing with lovely 2 cats and 1 dog.

Ketan has been passionate about technology for as long as he can remember. He first started coding as a kid on the Commodore 64 in the early 80s which lead to a degree in Computer Science and an everlasting journey into IT. Ketan has over 20 years of experience with various technologies, and industries. At Syntelli, he is part of our Data Science engineering team working with Big Data technologies as a Big Data Administrator.​
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When he isn’t coding, you can find him spending time with his family, and kids.​

Jeff Rix has earned a reputation as a dynamic and accomplished technical leader in the data analytics profession with experience guiding key projects, managing consulting engagements, and providing valuable analytic insights. Easily able to move from high-level planning to hands-on development and database architecture, he ensures that companies and clients enjoy the best possible results. His progressive experience has led to resounding success across his 14+ year career working with leaders in the energy, finance, manufacturing, and education industries.

Jeff is a Certified Scrum Master and holds technical certifications from Amazon, Tibco, and Oracle. He also has completed 30 hours of Graduate Level courses in addition to having 20+ training credentials from organizations including Edx, Udemy, LinkedIn Learning, and Coursera, among others.

Jeff is a veteran of the Army Reserves where he was enlisted for six years as an IT Specialist.

Jeff is a dedicated and proud father and has a school aged son and fraternal twin toddlers. In his free time, he enjoys playing basketball, ultimate frisbee, and video games.

Kevin is a passionate problem solver that comes to Syntelli with 8 years of Data Science and Analytics experience under his belt. During this time, he’s had many success stories of implementing models and solutions to help the companies he works for. In other words, Kevin is known for turning data into dollars. He also comes with strong leadership skills and rich experience building and effectively running Data Science teams. More recently, Kevin was a part of the team that won the 2016 North Carolina Technology Award for Best Use of Analytics and was also a part of two winning hackathon teams here in Charlotte. At Syntelli, he will look to expand the teams Data Science capabilities, help grow and expand client relationships and build a few models.

When Kevin is not building models, you can find him chasing trophy bass, deer in the woods, freshly fallen powder or the perfect wave.

Kiran is a team player and comes with 16+ years of experience in diverse business environments, he has proven ability to handle multiple projects and teams based out of various locations. Specializes in delivering innovative solutions to business needs across Enterprise SaaS, Gaming, Logistics and eLearning domains. Has hands-on experience in working with early-startups from setting product vision, strategy and ability to play various roles to deliver high-quality products. He has experience in ideating, building and launching working mobile and web solutions. Kiran is a keen learner and is always up for new challenges and new lessons.

In his past time he listens to rock music and spends time cruising his bike exploring new places and cities.

Matt leverages his background in educational measurement and expertise in the latest business intelligence tools to empower businesses to make data-driven decisions. With over a decade of analytics experience partnering with companies from the banking, pharmaceutical, nonprofit, manufacturing, retail, and insurance industries, Matt has a proven track record of delivering conversation-starting reports and dashboards not only as a consultant, but as an award-winning member of the data community. Matt has won two “Viz of the Day” awards from Tableau, he is the Power BI Story Spotlight Grand Winner for the August 2016 debut of the Power BI data stories gallery, he has been featured by Microsoft in the Story Lab article: “Show, don’t tell: Alberto Cairo, Power BI & the rise of data journalism”, and has been featured by Power BI in the Power BI Service Discover tab which recognizes “inspiring reports…picked by the Power BI team”.

Matt received a B.A. in Chinese Language and Literature from California State University, Los Angeles, an M.A. in Chinese Language Pedagogy from Indiana University, and an Ed.M. in Applied Linguistics, Second Language Assessment from Columbia University. He is certified in Power BI, Tableau, Spotfire, and RapidMiner.

When Matt is not wrangling data or creating award-winning visualizations he loves spending time with his family in the mountains and at the beach.

Communication is the key to great delivery. Kirsten joined Syntelli Solutions in 2016 to bring her delivery experience to clients’ projects and enhance our conversations about data.

Prior to joining Syntelli, Kirsten spent 4 years as VP of Marketing at Healthcare Education Associates and spent another 4 years managing accounts for an advertising agency. She leverages her previous experience to help our clients in the Healthcare and Manufacturing sectors remain progressive in their thinking about what to do with their data.

When Kirsten isn’t delivering awesome projects to our clients, you can find her cheering on our local Carolina Panthers!

Marcela has worn a number of hats during the course of her career in the financial services, health care, shipping and beauty industries. She joined Syntelli in 2012 to provide administrative support, working alongisde the director to coordinate business operations including accounting and finance. Marcela’s attention to detail and quick problem solving skills make her our go-to person for anything and everything. She’s usually the smiling face and friendly voice that will greet you over the phone or in person.

When Marcela isn’t being Syntelli’s very own wonder-woman, you can find her playing volleyball, hiking, cooking for friends, traveling, camping or doing yoga.

Providing solutions that enhance business competitiveness and enable companies achieve their goals leveraging on data is what Moyo stands for. She has worked with data in a number of ways and has a well-grounded understanding of the data lifecycle.

As a Data Scientist/Engineer, she has managed several successful projects building and implementing predictive models. She earned her M.S. in Data Science and Business Analytics degree from the University of North Carolina at Charlotte.

When Moyo isn’t building dynamite models, you can find her spending quality time with friends and family, reading, planning and contributing to the community.

Sarah has more than 16 years of experience across the healthcare continuum, ranging from direct lab
work to extensive data analytics and risk architecture building for both Ambulatory and Inpatient sites of care. While working directly for healthcare organizations she developed solutions for strategic hospital and ambulatory initiatives and departmental analytics including Surgery, Quality/MIPS, Finance/Coding, Scorecard Development and roll out, and population health analytics for Accountable Care Organizations and Value Based Agreements.

She also spent 8 years in clinical research working on NIH funded grants and the full spectrum of drug and device clinical trials. During her tenure working directly for healthcare organizations she completed her PhD in Public Health, Epidemiology. She moved from research directly to data and analytics after completing her PhD and hasn’t looked back. Diving in she worked with Big Data companies to bring risk insights and cost savings to clinically integrated networks.

If you have questions about anything in healthcare, Sarah likely has a power point presentation on it! She spent 7 years working as adjunct faculty teaching healthcare management courses and has spoken
at several CMS conferences.

Outside of the never-ending task of keeping up with the changes and advancements in healthcare and
data, Sarah enjoys spending time with her daughters in the kitchen.

Shreyansh works with Syntelli’s Customer Information and Analytics team to determine business requirements, mine data from multiple sources, and perform data visualization and reporting to help our clients achieve their business goals.

With an M.S. in Information Technology from University of North Carolina specializing in Data Analytics, he enjoys working with large amounts of data, facts, and figures and using them to make informed decisions.

When Shrey isn’t running detailed reports, you can find him playing cricket, exploring new places and spending time with his friends and family.

Vishwas provides solutions to big data problems like real-time streaming data, Traditional SQL vs NoSQL, Hadoop or Spark, Amazon Cloud Services (AWS) vs Personal Cluster. His focus is on analyzing and providing optimum solutions for business use cases.

Prior to working at Syntelli, Vishwas was a Research Assistant at University of North Carolina at Charlotte. While at UNC Charlotte, Vishwas worked on integrating Big Data with Mobile Devices (IoT) and Deploying Language Classifier on a Pseudo Distributed Spark Cluster.

Vishwas received an M.S. in Electrical Engineering from the University of North Carolina at Charlotte. His research interests are Spark development, Visual Analytics, Android Devices, Machine Learning.

When Vishwas is not providing incredible big data solutions to our clients, you can find him hiking, playing soccer and travelling.