by Arya Creative | Feb 12, 2018
Financial Services & Insurance case studies Standardizing Product Lines using MDM [CUSTOMER] A financial services firm [BUSINESS NEED] Duplicate product names and inconsistent product naming The company was going through a growth period, adding 2-5 new companies...
by Arya Creative | Feb 12, 2018
Healthcare CASE STUDIES Operational & Efficiency Throughput [CUSTOMER] A radiology practice [BUSINESS NEED] A better understanding of operational processes. The company needed a better understanding of operational processes from scheduling to discharge, for more...
by Arya Creative | Feb 12, 2018
Manufacturing CASE STUDIES The Power of Omni-Channel Marketing [CUSTOMER] The world’s 2nd largest manufacturer of home appliances [BUSINESS NEED] The need for better, more informed knowledge to enrich customer communiations & marketing efforts. The company...
by Arya Creative | Jan 10, 2018
Call Center Analytics Enhance Customer Service & Prevent Customer Dissatisfaction Call center analytics is an umbrella term whose overall purpose is to enhance the customer service experience and therefore increase customer satisfaction. It does not take a...
by Arya Creative | Jan 10, 2018
Population Health Analytics Cut Costs & Improve Quality of Health Care Healthcare is in the midst of a paradigm shift. For many years, the United States has been faced with dual pressures: increasing healthcare costs and poor quality of care assessments compared...