Telecommunications companies are emerging leaders in the IoT space, ramping up investments at an exponential pace. IoT presents new opportunities to maintain a complete customer view and increase customer satisfaction. Analytic methods have emerged specific towards crunching the mountains of data that the multiple devices are collecting.
The telecom industry is beginning to leverage customer data in new ways. By utilizing this data, companies are able to gain valuable insight into their customers, and subsequently, deliver more precise products, offers, and other marketing messages to their customers with greater success rates. There are a number of possible avenues for pursuing customer intelligence and Syntelli’s analytics solutions can support all of them.
Relationship Marketing is a core component to every telecommunication company. Personalization strategy are critical in to remain relevant and competitive. Syntelli has developed the Test and Learn Analytics for Marketing solution to aid marketing departments to maximize their marketing assets. The Syntelli solution blends together three analytic marketing deployment testing methods into a single solution, where each process fits a specific marketing deployment design.
Google Analytics is undoubtedly the golden standard in today’s world for web analytics reporting; providing a wealth of useful information. However, where it lacks is the ability to report on the “why”, “how” and “what’s next?” aspects of your business.
To prosper and grow you must be able to understand the past, predict the future both short and long term, and react accordingly. This specific need is what has inspired Syntelli Solutions to develop a solution to augment the insights coming from Google Analytics.
Syntelli provides a variety of marketing analytics services within the telecommunications industry. With applied analytics, we are able to deliver advanced marketing mix and propensity models to help maximize your marketing budget’s return on investment.
Some of our clients in Telecommunication
Syntelli has developed a Voice of the Consumer solution which uses the textual data information, including voice-to-text, as a primary source of signal. We quantity the data by taxonomy and sentiment dimensions for use in exercises to optimize call routing processes, predict disposition codes and identify trends in product quality measures.
Syntelli has the experience and expertise to not only identify fraudulent activity within your business but provide insight that allows you to address those discoveries and prevent further instances of fraud. We apply analytics solutions that incorporate four deep learning methods to continually identify emerging patterns and better detect fraudulent activity.
Syntelli applies analytic methods to detect fraud which incorporates four deep learning methods to continually find emerging patterns.