Artificial Intelligence
Process & Recognize Patterns in your Data
It isn’t only our personal lives that will be radically changed by AI; businesses stand to gain incredible improvements in their products, services, and general operations. Practically every industry, from health care to retail and banking to manufacturing, has a high demand for artificial intelligence data analytics and other AI capabilities. The importance and innovation of Artificial intelligence cannot be overstated. With AI, companies stand to get the most out of their data. For example, AI can:
- Automate repetitive learning and promote discovery through data
- Add intelligence to make existing products more versatile and valuable
- Adapt and evolve through progressive learning algorithms
- Utilize neural networks and their hidden layers to analyze more data and deeper into that data
- Achieve incredible accuracy through deep neural networks
AI Inner Circle Partner
Microsoft’s AI Inner Circle is an elite group of artificial intelligence companies and other partners who have been recognized for their unique, advanced expertise in specific industries and their ability to drive business transformation using the power of AI and data. These partners are hand-picked based on a proven track record of growth, innovation, customer success, and a commitment to business excellence. Syntelli is recognized as one of those partners for possessing the ability to deliver cutting-edge Microsoft AI solutions to our clients. Not to mention, as an AI Inner Circle Partner, we have exclusive access to the latest best practices, expert resources, top-notch training, and more. All of which will be incorporated into our solutions, when you partner with us.
Applications of Artificial Intelligence – ChatBots
One artificial intelligence platform in which we specialize is ChatBots. These computer programs are designed to simulate conversation with human users. Typically, this interaction occurs over the Internet, either through a messaging application or website. For example – a business’s Facebook Messenger profile can answer questions about their hours, menu, or products. These applications have a variety of abilities and countless benefits, which include:
- Reducing customer efforts with quick answers to common questions
- Helping customers complete tasks by personally guiding purchases and delivering real-time services
- Bots are intelligent enough to understand customer behavior
- Bots can learn customer behavior over a period of time and then use this data to anticipate future needs, thereby building a deeper relationship with them and promoting customer loyalty
- Bots offer a more personalized means of communication than social media, not to mention, people are spending more time on messaging apps than on social media
- By helping to meet the rising need for customer support channels
- Bots provide an additional channel for customer interaction
- Provide additional sales and support channel to cross-sell, up-sell and support customers in real-time
If that’s not convincing enough, consider these facts:
- By 2018, 6 billion devices will proactively ask for support (Gartner)
- Mobile messaging is expected to rise exponentially
- By 2020, smart agents will manage 40% of mobile interactions (Gartner)
